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Privacy Policy

Last updated: November 16, 2025

This Privacy Policy ("Policy") explains how and why your personal data is collected, stored, used, and shared when you use the Flort AI mobile application ("Application").

Flort AI is operated by Can Çağlar ("Company", "we", "us", "our"), the owner of a sole proprietorship in Turkey. You can contact us through the following channels:

Email: info@flortai.com

Reading this Policy will help you understand which data we process and why, as well as your rights. If you do not accept this Policy, you should not use the Application and should close your account.

The Application is intended for users aged 18 and over. If you are under 18, you may not use the Application.

1. WHAT INFORMATION DO WE COLLECT?

1.1. Information you provide directly to us

  • Chat screenshots: You upload screenshots of your conversations to the Application. Text is extracted from these images and analyzed using artificial intelligence.
  • Email and name (optional): If you contact us by email, the name, email address, and message content you send.
  • Membership/Account information: The basic information required to sign in via your Apple account.

1.2. Payment and subscription data

Your Premium subscriptions and payments are processed through the Apple App Store. Payment data such as your credit card number is processed directly by Apple.

1.3. Application and device data

Device type, application version, IP address, and usage logs may be collected automatically.

2. HOW DO WE USE YOUR INFORMATION?

  • To provide the service (analysis, generating suggestions)
  • To improve the Application's performance
  • To communicate with you
  • For security and the prevention of misuse
  • To fulfill our legal obligations

3. LEGAL BASES

Under the KVKK (the Turkish Personal Data Protection Law), we may process your personal data on the following bases:

  • Your explicit consent
  • Performance of a contract
  • Our legal obligations
  • Our legitimate interests

4. WITH WHOM DO WE SHARE YOUR INFORMATION?

  • Infrastructure and hosting providers
  • Artificial intelligence service providers (such as OpenAI)
  • Payment providers (Apple App Store)
  • Analytics and performance tools

We may share your information with official authorities as required by our legal obligations.

5. TRANSFER OF DATA ABROAD

Our servers and third-party services may be located in countries outside Turkey. Your data may be transferred to the EU, the United States, or other countries.

6. HOW LONG DATA IS RETAINED

We retain your personal data for as long as necessary to provide the service, and, where required by legal obligations, for the periods stipulated in the relevant legislation.

7. INFORMATION SECURITY

We use technical measures such as encryption, access control, and firewalls to protect your data. However, we cannot guarantee that any system is 100% secure.

8. CHILDREN'S DATA

The Application does not target users under the age of 18. If you are under 18, you must not use the Application.

9. YOUR RIGHTS

Under the KVKK, you have the right to:

  • Learn which data is being processed
  • Update or correct your data
  • Request the deletion of your data
  • Request the restriction of processing
  • Withdraw your consent

To exercise these rights, you can send an email to info@flortai.com.

10. COOKIES AND TRACKING TECHNOLOGIES

The Flort AI mobile application may use SDKs and analytics tools. These tools help us understand usage statistics.

11. CHANGES TO THIS POLICY

We may update our Privacy Policy from time to time. The "Last updated" date is renewed whenever a change is made.

12. CONTACT

Can Çağlar - Flort AI

Email: info@flortai.com